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Contact Us – Support

Support for our customers is very important to us.

The absolute best way to get support is by filling out the form below.

This info goes directly to the management team for quick response and is how we support existing customers.

Customer Service: 1-800-484-2872 (Please note that all customer service is dome through our contact form below)

Email: info@nationwidebarcode.com

Website resources – we have a variety of resources available for our Nationwide Barcode customers, including:

Frequently Asked Questions

How-To and Resource Videos

Our eBook, Barcodes Demystified

Mailing Address (Corporate) P.O.Box 2750, Issaquah, WA 98027

Help Required(Required)

General Contact

Pre-purchase Question

After Sale Support

Amazon Issues

Need Replacements

Refund

Duplicate Certificate or Name Change

Please resend Download Link

I have my own GS1 Prefix, I need Graphics

Feedback regarding previous order(s)

GUARANTEE Per our agreed-upon terms and conditions

DIGITAL MARKETPLACE (Amazon, Walmart.com, Etsy, eBay, Google Merchant, etc): Nationwide Barcode has a 15-day 100% refund guarantee from the date of purchase should you find that the UPCs/EANs are not working for any reason. (Limited to orders of 250 UPCs/EANs or less). After the 15-day period (and no longer than 90 days after purchase), at our option, we will replace the barcodes should you find that there is an issue. There are no refunds after the 15-day period. There is no guarantee or warranty after the 90-day period. br/>

BRICK AND MORTAR and all orders of 250+ UPCs/EANs: It is your responsibility to discuss 3rd party UPCs/EANs with your retailer(s) prior to purchasing. There are no refunds or guarantees. br/>

There is no guarantee or warranty after the 90-day period.

Please read the information here. Once you have reviewed and attempted these fixes, please come back and finish this contact form. https://nationwidebarcode.com/purchase-barcodes/barcodes-for-amazon/

We have a lot of great information on our website. You should start with one or more of these articles, and then, if you still need information, come back here.

Nationwide Barcode General Tutorial
Download our eBook, Barcodes Demystified
Registering a UPC/EAN Barcode
Terms and Conditions
I have my numbers, I just need graphics
Barcodes for Amazon
Shipping Container Barcodes

If you have your own barcode numbers, you can have the barcodes created on our Barcode Create website: Click here

First Name(Required)

Last Name(Required)

Company

Email(Required)

Enter Email Confirm Email

Reason for Contact(Required)

Amazon Errors(Required)

I have attempted to fix the issue using your suggestions.

Yes

Name on Certificate of Authenticity(Required)

Date of Purchase(Required)

Date of Purchase (approx okay)

Month

Day

Year

Barcode Purchased

Please enter the entire span (or at least one of the UPCs/EANs received)

Reason for Replacement(s)

Reason for Refund(Required)

File Upload

For Digital Marketplace errors, please add a screenshot

Drop files here or

Accepted file types: jpg, gif, jpeg, png, Max. file size: 128 MB.

If you need a duplicate certificate you can order that here

10+3=(Required)

Please enter a number from 13 to 13.

Choosing the right barcode partner is critical.

GS1 Originated UPC and EAN codes. Better Business Bureau A+ Rating | UPCBarcodes and Laurer Approved
Need Support? Fill out the form in the right hand column and we will respond within a few hours.

Need Support? Click on the Beacon at the bottom right of the page.

Helpful Articles

UPC and EAN Country Codes
Everything you need to know about Barcodes
Barcodes – Where Products Come From
How do You Register a Barcode?
The UPC Barcode: Origins, Statistics, and Impact on Retail and Military
Will my barcode work at every store?
GTIN-14 Shipping Container Barcodes
Our philosophy
UPC Barcode celebrates 40th Birthday
Labeling Packaging and Containers
Combining EAN and UPC Barcodes for packaging design
Leading Digits – UPC-A Barcodes
Are UPC-A and EAN-13 the same?
All about Barcodes
1D Barcode Formats

Help and Contact